FAQ

If you bought tickets through Dice for the earlier edition, you will have received an email from Dice confirming that your original order will be automatically refunded. You don’t need to do anything. Keep an eye on your email for the refund confirmation and check your account for the refund.

2 Night Pass

Includes entry to the Friday and Saturday night shows.

Gold Pass

Friday and Saturday shows plus access to the private opening party, a festival T-shirt and bag, and priority entry.

All Night Pass

Access to all night shows - Friday, Saturday and the Sunday closing show. Also includes the private opening party, festival T-shirt and bag, and priority entry.

Single Night Tickets

Single tickets are available for Friday and Saturday at the Epipoli Stage and Sunday at Varco 23.
Boat Party Tickets

There are five boat parties during the festival: two on Friday, two on Saturday, and one on Sunday.

If you buy a Gold Pass, you get access to:

Gold Pass A includes Friday Boat Party A (Elkka + Salvo Micieli)

Gold Pass B includes Saturday Boat Party A (BIJOUX)

Gold Pass C includes Sunday Boat Party A (Locked Groove)

You can also buy individual tickets to any Boat Party A without needing a Gold Pass.

Boat Party B (Friday and Saturday only):

These are separate events and not included in any pass. If you want to attend, you’ll need to purchase a ticket:

Friday Boat Party B (Modeselektor + Andrea Normanno)

Saturday Boat Party B (Tatyana Jane + Lo Straqen)

All boat parties depart from the port in Ortigia and space is limited, so we recommend booking early.

One boat party is included if you purchase a Gold Pass. If you have any other pass, boat parties are not included and you’ll need to buy a separate ticket for each one you want to join.

You don’t need to print your ticket. Collect your cashless wristband at one of these pick-up points:

• Info Point (Casetta Minniti, Via Mario Minniti 4) – Fri & Sat 10:00-13:00 and 16:00-22:00
• La Barca - Sun 12:00-13:00
• Varco 23 - Sun 17:00-20:00

The wristband is your festival pass and your cashless wallet.

Thursday: 21:30 to 1:00 at Antico Mercato.

Friday and Saturday
Lido Stage: 10:00 to 18:00
Boat Parties: 14:00 to 17:00 and 18:00 to 21:00
Night Shows at Epipoli Stage: 23:00 to 7:00

Sunday
Boat Party: 13:00 to 17:00
Closing Party at Varco 23: 18:00 to midnight

The closest and easiest airport is Catania Fontanarossa Airport (CTA). It’s about an hour by car or transfer from Ortigia. You can also fly into Comiso Airport, which is smaller but has some direct flights from Milan, Rome, Verona and limited flights from other European cities like Paris, Barcelona and Lille. We recommend checking Skyscanner to find the best connections from your city.

By car:
The easiest option is to take a taxi or private transfer from the airport to Ortigia, which takes about one hour. Taxis will be waiting outside the arrivals area, or you can book an Uber.

It’s a good idea to rent a car at the airport, and you can easily book one through Booking.com.

By bus:
The main direct bus from Catania Airport to Syracuse is run by Interbus. Once you arrive in Syracuse, Ortigia is a short taxi or local bus ride away. Check times and book here: Interbus.

By train:
You can also take a train, but you’ll first need to get from the airport to Catania Centrale train station by bus or taxi (about 15 minutes). From there, catch a train to Stazione Ferroviaria di Siracusa, which takes about 1 to 1.5 hours. You can check times and buy tickets here: Trenitalia.

Ortigia is a Limited Traffic Zone (ZTL) which means most of the island is car-free during certain hours, often until 2 AM each day.

If you are driving, you will need to park outside the ZTL and walk into Ortigia. There are several public car parks and street parking areas near the bridges that connect Ortigia to Syracuse. We recommend checking parking locations in advance and allowing extra time to find a spot, especially during the festival weekend.

Ortigia is the historic centre and you can walk the island easily. You could also stay in nearby towns like Syracuse or Noto if you want a quieter option, but you will need a car or transfer each day.

We recommend checking Booking.com or Airbnb for the best places to stay.

ortigia music is cashless. More information can be found on our Instagram.

Ortigia music is an all-inclusive festival and we are committed to creating a welcoming, safer space for everyone. We have zero tolerance for any kind of anti-social behaviour, discrimination or harassment. Our community takes pride in welcoming people from all walks of life and we want everyone to feel seen, heard and respected.

Intimidation and discrimination in language, gestures or actions are not allowed. This includes racism, sexism, queerphobia, ableism or any other form of hate or prejudice. Boundary-crossing behaviour such as unwanted comments, physical contact, harassment or violence will not be tolerated.

We expect everyone - visitors, crew, volunteers, security, artists, photographers, videographers and partners - to look out for one another and help us keep this a safe space. Anyone who does not follow this code of conduct may be warned or asked to leave the festival.

If you ever feel unsafe or see something that does not feel right, please let a member of our team know immediately. We are here to help and to keep this community safe for all.

We have a first-aid area with trained medics, an ambulance, and a defibrillator. You can also grab free water on your way out after the Friday and Saturday shows.

If you need medical help during the festival, please go straight to our on-site first aid area. We recommend bringing a friend with you for support. There are areas where you can sit and rest if you’re not feeling well, and our trained staff will look after you.

If you need a pharmacy, there are several in Ortigia and Syracuse. For anything more serious, the closest hospital is Ospedale Umberto I in Syracuse, about 10 minutes away by taxi. Bring your ID or passport with you if you need hospital care, and we strongly recommend having good travel insurance.

In an emergency, you can also call Italy’s emergency services on 112.

For everyone’s safety, security will check bags when you arrive. If you’re found carrying anything illegal or unsafe, it will be confiscated and you may be removed from the festival or handed over to the police if needed.

Please don’t bring any of the following: fireworks, laser pens, flares, alcohol, illegal drugs, legal highs (including nitrous oxide), animals (except guide dogs) or anything that could be used as a weapon.

Email hello@ortigiamusic.com